FREQUENTLY ASKED
QUESTIONS

General Questions

Daniel’s Leather specializes in high-quality leather and fur jackets, shearling coats, and outerwear for men and women.

Daniel’s Leather is located in the Lower East Side of NYC at 159 Orchard St. New York

We are open every day of the year from 10:00am to 6:45pm.

Yes, we can accommodate custom sizes upon request to ensure a perfect fit for every customer depending on the jacket.

We use premium leather, fur, and shearling, sourced from trusted suppliers to ensure durability, comfort, and style.

No worries, you can send a picture of the jacket to 917-731-7353 with your height and weight
to see if we have the jacket in stock for you.

Care & Maintenance

We recommend professional cleaning to maintain the quality of your leather or fur jacket. Store your items in a cool, dry place away from direct sunlight. We also offer storage with an additional cost.

While minor stains on leather can be gently wiped with a damp cloth, we advise against cleaning fur and shearling at home. Professional care is always the safest option.

No, Daniel’s Leather only creates and sells, we do not offer any cleaning services. We recommend googling to find someone nearby.

Although we would love to, we are unable to repair many coats due to specific circumstances. However, feel free to reach out to us at 917-731-7353 with an image of the damage to see if it can be done.

Customization & Alterations

Yes, Daniel’s Leather offers customization options to tailor your jacket’s design, fit, and details to your preferences.

Absolutely! We offer in-house alteration services to ensure your jacket fits perfectly

Shipping & Returns

Yes, we offer international shipping. However, this can only be done over the phone and through PayPal. Give us a message so that we can complete your order.

Please refer to our return policy section

Events & Pop-Up Shops

Yes, Daniel’s Leather frequently hosts pop-up shops in major cities across the Eastern U.S.,
including Chicago, Boston, and Detroit.

Follow us on Instagram and Facebook or subscribe to our newsletter for updates on events, new collections, and promotions

Yes, exclusive discounts are often available at our pop-up events. Be sure to visit early for
the best selection!

Sizing & Availability

Depending on the style, jackets can be available in sizes S, M, L, XL, 2XL, 3XL, 4XL, 5XL, 6XL, 7XL, 8XL and higher.

Yes, we frequently restock popular designs. Custom orders are also available for sold-out items.

Currently, Daniel’s Leather focuses on authentic leather and fur products. However, we do offer a limited faux leather and fur collection on our website.

Depending on the design, our jackets feature either durable zippers or classic buttons as
closures.

Special Services

No, at the time we do not offer gift cards

Yes, personalization services such as monogramming initials are available upon request.

Sustainability & Sourcing

We work with ethical suppliers to ensure our materials are sourced responsibly, adhering to
high standards of quality and sustainability.

Style & Trends

Leather jackets are versatile and can be paired with jeans for a casual look or with tailored pants for a sophisticated vibe. Check our blog for more styling tips!

Absolutely! Fur and shearling jackets are timeless pieces that add luxury and warmth to any wardrobe.

Customer Support

Please contact our customer service team at 917-731-7353 within 7 days of receiving your order. We’ll be happy to assist you

Pop-Up & Event-Specific

Pop-up shops typically last for one day. Exact dates and times will be announced in advance

Yes, orders can be placed during pop-up events, and we’ll ensure delivery to your specified address. They can also be placed prior to the event to ensure that we bring a specific coat along with us.

Pricing & Discounts

Yes, we frequently offer seasonal sales and special promotions. Sign up for our newsletter or follow us on social media for updates.

Absolutely. Our jackets are crafted from premium materials designed to last for years with proper care, making them a valuable investment.

Yes, we use 100% genuine fur in our products, sourced ethically to ensure quality and durability.

Store your fur jacket in a breathable garment bag in a cool, dry place. Avoid plastic storage bags, as they can trap moisture

Ordering & Customization

Custom orders typically take 2-4 weeks, depending on the complexity of the design and current order volume.

Yes, we accept customer-provided designs for custom jackets. Our team will work with you to bring your vision to life.

Absolutely. You can request modifications such as adding a hood, changing the lining, or
adjusting the fit of one of our existing designs.

Material & Craftsmanship

Yes, many coats at Daniel’s Leather jacket are handcrafted by skilled artisans (located on site) to ensure impeccable quality and attention to detail.

Shearling is the sheepskin with the wool still intact, offering warmth and durability, while fur typically refers to the soft hair of other animals, adding a luxurious feel.

Genuine leather has a distinct texture, smell, and natural imperfections that synthetic materials lack. All Daniel’s Leather jackets are made from 100% real leather unless clearly stated otherwise.

Fitting & Style Guidance

Use our online size chart or visit us in-store for a professional fitting. If you’re unsure, our team is happy to assist you with measurements. Please give us a call at 917-731-7353. You can also go ahead with placing your order, just be sure to provide us with your height and weight in the sections. We call to confirm sizing for every jacket before shipping.

Many of our designs are unisex, while others are tailored specifically for men or women. Look for size and fit guidance on each product page

Yes, we offer regular and slim-fit options for most of our designs to cater to your style preferences

Luxury Features

Many of our jackets include features like insulated linings, hidden pockets, and adjustable collars for added functionality and comfort.

While some jackets, like shearling and fur coats, are designed for warmth and may feel heavier, our leather jackets are crafted for lightweight comfort and mobility

Misc

We regularly partner with local charities and host donation drives to support our community