DANIEL'S LEATHER · FAQs

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THE DANIEL’S LEATHER GUIDEA little clarity, every step of the way. EXPLORE THE FAQs

ALL QUESTIONS

46 answers · 17 topics

General Questions

6 questions

I saw something of yours online but can’t find it on the website. What do I do?

No worries, you can send a picture of the jacket to 917-731-7353 with your height and weight to see if we have the jacket in stock for you.

What materials do you use in your products?

We use premium leather, fur, and shearling, sourced from trusted suppliers to ensure durability, comfort, and style.

Do you offer custom sizing?

Yes, we can accommodate custom sizes upon request to ensure a perfect fit for every customer depending on the jacket.

What are your hours of operation?

We are open every day of the year from 10:00am to 6:45pm.

Where is Daniel’s Leather located?

Daniel’s Leather is located in the Lower East Side of NYC at 159 Orchard St. New York New York.

What types of products does Daniel’s Leather offer?

Daniel’s Leather specializes in high-quality leather and fur jackets, shearling coats, and outerwear for men and women.

Care & Maintenance

4 questions

How do I take care of my leather or fur jacket?

We recommend professional cleaning to maintain the quality of your leather or fur jacket. Store your items in a cool, dry place away from direct sunlight. We also offer storage with an additional cost.

Can I clean my jacket at home?

While minor stains on leather can be gently wiped with a damp cloth, we advise against cleaning fur and shearling at home. Professional care is always the safest option.

Do you clean leather or fur?

No, Daniel’s Leather only creates and sells, we do not offer any cleaning services. We recommend googling to find someone nearby.

Do you do repairs?

Although we would love to, we are unable to repair many coats due to specific circumstances. However, feel free to reach out to us at 917-731-7353 with an image of the damage to see if it can be done.

Customization & Alterations

2 questions

Can I customize a jacket?

Yes, Daniel’s Leather offers customization options to tailor your jacket’s design, fit, and details to your preferences.

Do you provide alteration services?

Absolutely! We offer in-house alteration services to ensure your jacket fits perfectly.

Shipping & Returns

3 questions

Who do you ship through?

fedex

Do you ship internationally?

Yes, we offer international shipping. However, this can only be done over the phone and through PayPal. Give us a message so that we can complete your order.

What is your return policy?

Please refer to our return policy section.

Events & Pop-Up Shops

3 questions

Do you host pop-up shops?

Yes, Daniel’s Leather frequently hosts pop-up shops in major cities across the Eastern U.S., including Chicago, Boston, and Detroit.

How can I stay updated on upcoming events?

Follow us on Instagram and Facebook or subscribe to our newsletter for updates on events, new collections, and promotions.

Do you offer discounts at pop-up shops?

Yes, exclusive discounts are often available at our pop-up events. Be sure to visit early for the best selection!

Sizing & Availability

4 questions

What sizes are available?

Depending on the style, jackets can be available in sizes S, M, L, XL, 2XL, 3XL, 4XL, 5XL, 6XL, 7XL, 8XL and higher.

Do you restock sold-out items?

Yes, we frequently restock popular designs. Custom orders are also available for sold-out items.

Do you sell vegan leather options?

Currently, Daniel’s Leather focuses on authentic leather and fur products. However, we do offer a limited faux leather and fur collection on our website.

What closures are available on your jackets?

Depending on the design, our jackets feature either durable zippers or classic buttons as closures.

Special Services

2 questions

Do you offer gift cards?

No, at the time we do not offer gift cards.

Can you monogram or personalize a jacket?

Yes, personalization services such as monogramming initials are available upon request.

Sustainability & Sourcing

1 question

Are your products sustainably sourced?

We work with ethical suppliers to ensure our materials are sourced responsibly, adhering to high standards of quality and sustainability.

Style & Trends

2 questions

How do I style a leather jacket?

Leather jackets are versatile and can be paired with jeans for a casual look or with tailored pants for a sophisticated vibe. Check our blog for more styling tips!

Are fur and shearling jackets still in style?

Absolutely! Fur and shearling jackets are timeless pieces that add luxury and warmth to any wardrobe.

Customer Support

1 question

What should I do if I have an issue with my order?

Please contact our customer service team at 917-731-7353 within 7 days of receiving your order. We’ll be happy to assist you.

Pop-Up & Event-Specific Questions

2 questions

How long do pop-up shops last?

Pop-up shops typically last for one day. Exact dates and times will be announced in advance.

Can I place an order at a pop-up shop?

Yes, orders can be placed during pop-up events, and we’ll ensure delivery to your specified address. They can also be placed prior to the event to ensure that we bring a specific coat along with us.

Pricing & Discounts

4 questions

Do you offer discounts or promotions?

Yes, we frequently offer seasonal sales and special promotions. Sign up for our newsletter or follow us on social media for updates.

Are your jackets worth the investment?

Absolutely. Our jackets are crafted from premium materials designed to last for years with proper care, making them a valuable investment.

Is the fur used in your products real?

Yes, we use 100% genuine fur in our products, sourced ethically to ensure quality and durability.

How do I protect my fur jacket during off-seasons?

Store your fur jacket in a breathable garment bag in a cool, dry place. Avoid plastic storage bags, as they can trap moisture.

Ordering & Customization

3 questions

How long does it take to complete a custom order?

Custom orders typically take 2-4 weeks, depending on the complexity of the design and current order volume.

Can I provide my own design for a jacket?

Yes, we accept customer-provided designs for custom jackets. Our team will work with you to bring your vision to life.

Can I modify an existing design?

Absolutely. You can request modifications such as adding a hood, changing the lining, or adjusting the fit of one of our existing designs.

Material & Craftsmanship

3 questions

Are your jackets handmade?

Yes, many coats at Daniel’s Leather jacket are handcrafted by skilled artisans (located on site) to ensure impeccable quality and attention to detail.

What’s the difference between shearling and fur?

Shearling is the sheepskin with the wool still intact, offering warmth and durability, while fur typically refers to the soft hair of other animals, adding a luxurious feel.

How do I know if a leather jacket is genuine?

Genuine leather has a distinct texture, smell, and natural imperfections that synthetic materials lack. All Daniel’s Leather jackets are made from 100% real leather unless clearly stated otherwise.

Fitting & Style Guidance

3 questions

How do I choose the right size?

Use our online size chart or visit us in-store for a professional fitting. If you’re unsure, our team is happy to assist you with measurements. Please give us a call at 917-731-7353. You can also go ahead with placing your order, just be sure to provide us with your height and weight in the sections. We call to confirm sizing for every jacket before shipping.

Are your jackets unisex?

Many of our designs are unisex, while others are tailored specifically for men or women. Look for size and fit guidance on each product page.

Can I get a slim-fit jacket?

Yes, we offer regular and slim-fit options for most of our designs to cater to your style preferences.

Luxury Features

2 questions

Do your jackets have special features like insulated linings or hidden pockets?

Many of our jackets include features like insulated linings, hidden pockets, and adjustable collars for added functionality and comfort.

Are your jackets heavy?

Are your jackets heavy?While some jackets, like shearling and fur coats, are designed for warmth and may feel heavier, our leather jackets are crafted for lightweight comfort and mobility.

Misc

1 question

How does Daniel’s Leather give back to the community?

We regularly partner with local charities and host donation drives to support our community.

PERSONAL SERVICE

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